Responsibilities:
• Be assigned to one future-oriented, long-lasting, and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
• Be responsible for remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, and networks of the employees of the client in one particular country;
• Be a coordinator and active participant in the communication via phone, emails, chats, and ticketing tool (ServiceNow) with the Client, and professional technicians (L2 support);
• Be a member of the international, dynamic, and innovative company environment.
Requirements:
• Speak and write in Swedish/Danish/German (lvl B2+) and English (lvl B2+) fluently;
• Handle phone calls, a necessity to reply to emails and give useful guidance to the client;
• Perceive multitasking and problem-solving as a piece of cake;
• Are a daily user of Windows, Android or iOS, Microsoft Office, etc.
• Want to be a team player rather than a lonely wolf;
• Can be punctual and relied on.
Offer:
• Long-term and stable cooperation;
• Performance bonus;
• Financial appraisal for referring your friends and acquaintances;
• Monetary compensation for the night shifts and compensation days for working during the Czech state holidays;
• Meal allowance;
• Multisport card;
• 25 days of paid leave;
• Expat Assistance Services for new joiners;
• Teambuilding activities.