Our business client is a leading provider of sophisticated print, document and business process, and IT services. For the past 140 years, innovation has been their driving force. Company offers a wide range of products in its business portfolio, and they Central tasks of position:
- Analyse, improve and implement processes
- Gather and coordinate business needs for service-relevant IT systems (such as SAP, ServiceNow, Customer Portals)
- Ensure that the design of the local service system satisfies market demands and oversee the introduction of tools
- Manage technical Service Design and working with European, international, and local interfaces in marketing and service.
- Identify and implement the finest service and support techniques
Requirements towards position:
- Advantage, if you have university degree in business administration or business informatics
- Experience with IT consulting
- Experience in Service Processes
- Strong customer service orientation
- Analytic and strategic thinking
- Target focused and independent working style
- Communicative English
- Willingness to travel
Benefits:
- Interesting job and work with the latest IT technological trends
- Flexible working hours and home office
- 5 weeks of holidays
- 5 sick days
- Mobile phone of your choice
- Meal Voucher tariff
- Multisport card