Our business client is a leading provider of sophisticated print, document and business process, and IT services. For the past 140 years, innovation has been their driving force. Company offers a wide range of products in its business portfolio, and they Central tasks of position:
- Analyse, improve and implement processes
 - Gather and coordinate business needs for service-relevant IT systems (such as SAP, ServiceNow, Customer Portals)
 - Ensure that the design of the local service system satisfies market demands and oversee the introduction of tools
 - Manage technical Service Design and working with European, international, and local interfaces in marketing and service.
 - Identify and implement the finest service and support techniques
 
Requirements towards position:
- Advantage, if you have university degree in business administration or business informatics
 - Experience with IT consulting
 - Experience in Service Processes
 - Strong customer service orientation
 - Analytic and strategic thinking
 - Target focused and independent working style
 - Communicative English
 - Willingness to travel
 
Benefits:
- Interesting job and work with the latest IT technological trends
 - Flexible working hours and home office
 - 5 weeks of holidays
 - 5 sick days
 - Mobile phone of your choice
 - Meal Voucher tariff
 - Multisport card