Are you a technical-oriented person with great communication skills?
Would you like to pursue a career in an international company with a developing IT hub in Brno that can open many doors for you?
Can you speak German and English and looking for new opportunities?
Awesome, this might be the perfect role for you!
Your responsibilities in a nutshell:
- Being the main point of contact for technical issues for company users
- Being responsible for remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, and networks of the employees for the Italian-speaking clients/users
- Being a coordinator and active participant in communication via phone, emails, chats, and ticketing tools with the Client, and professional technicians
- Being a member of the international, dynamic, and innovative company environment.
Roles requirements:
- Speaking and writing in German (level C1) and English (B2)
- Ability to give useful guidance to the client
- Multitasking and problem-solving skills
- Being familiar with Windows, Android or iOS, Microsoft Office, etc.
- Experience in customer support or technical support is a plus
- Punctuality and responsibility
Perks and benefits:
- 5 weeks of vacation
- Performance bonus
- Meal vouchers
- Mobile phone/tariff included
- Home Office
- Technical and soft skills training
- Cafeteria (education, wellness, health, culture)
- Multisport card
- Language courses
Are you ready for a new adventure? Do not wait for more and apply!