We´re looking for motivated candidates who can speak French and English, are technically oriented, and would like to pursue their career in a global operating company.

You can become a part of the 1st/2nd level technical support team, work on an appealing project, and utilize your communication and problem-solving skills.

Among your daily tasks will be:

· Providing technical remote support regarding laptops, desktops, LAN issues, applications, hardware, software, etc.

· Identification of the problem and choosing an optimal solution

· Diagnostic and resolution of systems

· Solving issues regarding network and VPN

· Ensuring basic settings, security, and updates

· Using a ticketing system, or communicating with clients via different channels (phone/email/chat)

You should have:

· Fluent French and English (both on level B2+ min.)

· Analytical and technical skills

· Experience in technical support or customer service is a plus

· Knowledge and orientation in MS Windows and browsers

· Time management skills

· Flexibility and customer focus

Benefits:

· 25 days of vacation

· Performance bonus 2 000 CZK after the trial period

· Meal vouchers

· Multisport card

· Cafeteria

· Referral bonus 20 000 CZK

· Teambuilding activities

· Relocation support

· Flexibility and the majority of home office if preferred

· Assistance Support for Expats

· Various training and development

· Design office in the center of Brno

Are you ready for a new adventure? Do not wait for more and apply!