Are you passionate about technology and customer service? Do you want to make a significant impact by supporting a leading global brand? We are seeking a Danish-speaking Service Desk Specialist to help deliver top-notch support and solutions. If you’re eager to advance your career in IT while working in a dynamic and supportive environment, this is your opportunity.
Location: Brno, Czech Republic.
Role:
- Provide support for hardware and software issues via email, phone, chat, or tickets.
- Resolve problems independently with provided training and guidelines; escalate complex issues as needed.
Requirements:
- Fluent in Danish and English
- Passion for IT service desk careers
- Experience in tech support (preferred but not required)
Benefits and Perks:
- 25 days of paid vacation;
- Long-term, stable employment;
- Performance-related bonuses;
- Possibility to work from home;
- Meal vouchers;
- Multisport card;
- Benefit card for various perks;
- Training programs and skill development courses
- Modern offices in the center of Brno
- Relocation assistance;
- Team-building events;